FAQ

Find answers to commonly asked questions below.

1. How do I place an order?

Browse products, add items to your cart, and proceed to checkout. Fill in your delivery details and confirm your order. Our team will contact you shortly.

2. What payment methods do you accept?

We accept Cash on Delivery (COD) and online payment options including bKash, Nagad, and card payments.

3. How long does delivery take?

Delivery usually takes 24 hours to 3 days depending on your location in Bangladesh.

4. Can I return a product?

Yes, we have an easy return policy. If you receive a damaged or wrong product, contact us within 48 hours for a replacement or refund.

5. How do I track my order?

Once your order is confirmed, our team will contact you with updates. You can also reach out to us via phone or Facebook for order status.

6. Do you deliver outside Bangladesh?

Currently, we only deliver within Bangladesh. We hope to expand internationally in the future.